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Privacy Policy

One In Christ respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains the types of information we collect through our ecommerce store, how we use it, and the choices available to customers.

This page is intended as general store policy content. For questions about your specific situation or support with your data, please contact hello@oneinchristpk.org.

Information We Collect

When you use our website, place an order, contact us, or interact with our store, we may collect the information needed to operate our business and serve you.

  • Order information: name, phone number, email address, billing address, shipping address, and purchase details.
  • Account information: username, password, and saved profile details if you create an account.
  • Communication information: messages, support requests, and other information you send to us.
  • Technical information: device type, browser type, IP address, and basic website usage information.

How We Use Information

We use collected information to run our ecommerce store and provide customer service.

  • To process and fulfill orders.
  • To confirm purchases and provide order updates.
  • To arrange shipping and delivery.
  • To respond to customer service requests.
  • To help prevent fraud, misuse, and unauthorized transactions.
  • To improve website functionality, product offerings, and customer experience.

Payment Handling

Payments may be processed through third-party payment providers. We may receive limited transaction-related information needed to confirm payment status, but sensitive payment details are generally processed by the relevant payment service provider according to their own systems and policies.

Cookies and Basic Analytics

Our website may use cookies or similar technologies to support essential site functions, remember user preferences, maintain shopping cart sessions, and understand general website usage.

  • Some cookies are necessary for store operation.
  • Basic analytics may help us understand how visitors use the website.
  • You may be able to manage cookies through your browser settings, though disabling some cookies may affect website performance.

How We Share Information

We do not sell customer personal information as part of our normal business operations. We may share information only when reasonably necessary to run the store and deliver services.

  • With payment processors to complete transactions.
  • With courier or delivery partners to ship orders.
  • With service providers who support hosting, security, store operations, or communications.
  • When required to comply with legal obligations, lawful requests, or to protect our business and customers.

Data Retention

We keep information for as long as reasonably necessary for order fulfillment, customer support, business recordkeeping, dispute handling, fraud prevention, and operational purposes. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We take reasonable administrative and technical steps to protect customer information. However, no method of storage or transmission is completely secure, and we cannot promise absolute security.

Your Rights and Choices

Customers may contact us to request help regarding their personal information, subject to applicable requirements and practical verification steps.

  • You may request correction of inaccurate account or order information.
  • You may ask for help accessing information you have provided to us.
  • You may request deletion of certain information where appropriate, subject to our legitimate business and recordkeeping needs.
  • You may opt out of non-essential promotional communications if such communications are sent.

Children’s Privacy

Our website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate authorization.

Third-Party Services

Our store may rely on third-party tools and service providers for ecommerce features, payments, delivery, or analytics. Information handled by those providers may be subject to their own practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in store operations or business practices. The updated version will apply when posted on this page.

Contact

If you have any questions about this Privacy Policy or need case-specific support, please contact One In Christ at hello@oneinchristpk.org.